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Tenant Frequently Asked Questions

Answers to your common questions

  • Q: Can I use my Security Deposit as my last months rent?+

    A: No, you cannot without written approval from the landlord. The Security Deposit is meant to cover damages under the terms of the lease.
  • Q: Does a landlord have to return my deposit if I put it down to hold the property and I changed my mind?+

    A: No, a landlord does not have to return your deposit if you changed your mind. If the landlord decides not to rent it, they would need to return your deposit.
  • Q: How big can the security deposit be?+

    A: In an unfurnished rental, the landlord can require up to two months of rent as a security. A furnished rental unit can require a deposit three times rent or more in some cases.
  • Q: How can I avoid a Security Deposit dispute when I move out?+

    A: Simply, keep great records. Use your phone to shoot video or take pictures. This should be done when you move in, to avoid any issues.
  • Q: How often can a landlord raise my rent?+

    A: If you do not have a lease, it could be raised as often as properly notified. This would be protected by signing a lease with terms that state the rent is X from beginning date to lease expiration date.
  • Q: Is the landlord required to repair all of my requests?+

    A: No, the landlord is required to offer and maintain the rental unit and common areas as “habital” condition unless the tenant has caused the problem or damage. Habitable means the unit does not have problems that can affect health and safety of the tenants.
  • Q: What can be deducted from my Security Deposit?+

    A: A landlord can deduct unpaid rent, cleaning, damages beyond normal wear and tear. Tenants are required (and expected) to leave the unit as clean as when they moved in. This includes carpet, drapes, blinds, ovens, microwaves, window sills, etc, etc. Normal wear and tear is expected and would consist of natural discoloration of paint, carpet etc due to time, sun and more. Dirt is not normal wear and tear and would be required to be cleaned or removed. Click here to view our Vacating Checklist
  • Q: What can I do if the landlord keeps my security deposit?+

    A: You should write a letter to the landlord demanding an itemized deduction. If this does not help to solve the problem, you can file a small claims case at your local court.
  • Q: What do I do if I just don’t have the money to pay rent?+

    A: If you know in advance, please call as soon as possible to discuss. We will do our best to see if we can arrange something. If you are unable to make rent, you need to move out as soon as possible before the issue gets more expensive with attorneys, late fees, etc.
  • Q: What if the owner sells the property I’m renting?+

    A: If your property is sold, the current landlord would need to transfer any deposits, prepaid rent over to the new owner. The new owner would know he/she is purchasing a property with a current tenant occupying it and you would be contacted to discuss options of remaining in throughout the lease, or being released of your lease and giving ample time to move out. You will be involved and have some input.
  • Q: What kind of pets are not allowed?+

    A: PropM, Inc. is pet-friendly and we understand the important role your furry companion plays in your life. Breed and animal restrictions will vary by each individually owned property. For your convenience, please find the Restricted Breed list below for your review.

    The following animals are strictly prohibited:

    Breeds of Dogs:

    • Pit Bulls
    • Rottweiler
    • German Shepherds
    • Huskies
    • Malamutes
    • Dobermans
    • Chow Chows
    • St. Bernard
    • Great Dane
    • Akita
    • Terrier (Staffordshire)
    • American Bull Dog
    • Wolf Hybrid
    • Presa Canarios
    • Karelian Bear Dog
    • Any hybrid or mixed breed of one of the aforementioned breeds

    Poisonous Animals:

    • Tarantulas
    • Piranhas

    Exotic Animals:

    • Reptiles (snakes, iguanas)
    • Ferrets
    • Skunks
    • Raccoons
    • Squirrels
    • Rabbits
    • Birds (parrots, cockatiels, macaws)
  • Q: What will the landlord do if I don’t pay rent?+

    A: If arrangements cannot be made, you will receive a 3 Day notice to pay rent or quit. This notice gives you 3 days to pay rent. The days start, the day after you receive the 3 day notice.