We’re Open and Staffed 365 Days a year. Yes, Really.
Maintenance and Property Inspections
We keep your investment safeguarded
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We are open 365 days a year and we offer our residents a 24/7 secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We also own Reliable Repair Services, our own inhouse maintenance division started during the pandemic to help control scheduling and quality. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Get started with your property consultation by completing the form .
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Owner or Renter?
We Answer All Calls / No Voicemail
We seriously do not have voicemail on purpose, we care about you and will answer every single telephone call with a real person, 24/7.
All incoming calls will be answered promptly and professionally by a trained person 24 hours a day, 365 days a year.
Back to basics, we learned early in our business you have to answer the phone, which is why we built our business model to answer every single telephone call, bar none.
We Show Homes Every Day!
When we say we are open, we are open at full capacity.
We answer our calls 24 hours a day, we show your home 7 days a week, we process applications, send out and execute leases, run credit reports, approve/deny tenants, hand out keys to move-ins, inspect properties, every single day of the year, including weekends and holidays!
Somebody wants to see your property on a Sunday afternoon, we are here showing it!
No Upcharge on Maintenance
Our maintenance model is worry free! As most property management company’s use the maintenance department as a revenue generator - we do not!
Maintenance is an important part of the business, it can make the difference between a good investment and a bad one. We only use licensed, bonded, insured vendors, who back up their work.
With each maintenance order received, we troubleshoot with a standard and systematic approach, which works to save owners a trip charge a small percentage of the time and to conveniently help tenants on the spot.
Work performed is not upcharged by the property management company, ensuring you are receiving fair prices with no upcharges.
To be clear, we do not look for the cheapest vendor, as you get what you pay for. We only use reliable, insured vendors who back up and warranty their work.
Just Want Us To Find You A Tenant?
We do have a second option, should you choose to manage your own property. We will research the rental comps, photograph, advertise on all the top sites, covering over 90% of where prospective tenants look for their next home.
Our aggressive marketing strategy significantly reduces vacancies. We advertise your home for rent on top websites like Zillow, Trulia, Hotpads, Instagram, Facebook, Craigslist and more.
We pre-qualify tenants prior to scheduling a showing to minimize the traffic through your home, screen applicants thoroughly which includes a Nationwide criminal background and credit check, with verification of employment and income.
We prepare all lease documents and move the tenant in with a property move in inspection.
Open 365 Days
We are the only property management company in the area open 365 days a year, bar none.
We have never been closed or missed a day since we have been open for over 10+ years. Whether it’s the pandemic, fire, snow, wind, rain, ice or 116 degree temperatures, we are here to help you.
This means your tenants are being helped regardless of the weather, the time of day or if it’s a holiday, we are here to answer their call. Whether it be a maintenance request, a property showing or just some helpful information needed, we are here to help.
No other company can honestly say they answer their phone 24/7/365. This makes a difference for your tenant or prospective tenant, along with your bottom line.
We are High-Tech!
We utilize the latest in software to help provide the best possible experience.
If a tenant has odd hours, our 24/7 support offers this person a customized experience, when it works best for them.
Our automatic reminders on lease renewals, rent increases, and more, helps owners proactively plan.
Our use of 360 degree video, HD Video, High Resolution Images, Texting, Concierge Utility Set Up, Bar Code payment slips (if necessary), and so much more.
Best In Class Advertising
We truly are leading the way in advertising. We are casting the widest net in the industry.
We not only advertise your home on the traditional standard websites like Zillow, Trulia, HotPads (where we are a preferred partner), we also post your advertised property on Tik Tok, Instagram, Twitter, Facebook, LinkedIn, Instagram, YouTube and more, reaching a much wider group than those who do not use these social media platforms.
Not only do we advertise like no other, we are always here to answer and respond regardless of what method someone contacts us: text, facetime, email, website and more.
We realize people are busy, so we follow up a minimum of eight times (phone, text and email), with each prospective tenant, delivering the industry’s best results.
Free Property Consultation
Owner or Renter?
“I have been working with PropM and especially Michelle Wrege for several years. The management of my home has always been superb. They are proactive in collecting the rent on time every month and paying me without any surprise deductions. They have suggested every year rent increases so that my property increases in value annually. What more can you ask for in a property management firm? They are the best and I would recommend propM and especially Michelle to anyone looking for a great firm to manage their property.”5
“I have been extremely pleased with this management company. Michelle Wrege has been our main contact and her expertise and experience are exemplary. Renting out your property can be extremely stressful, and she set our minds at ease with her confident manner and attention to detail. Our tenants are now on their third year in our property and the house has been well cared for. After hearing some nightmare stories from a couple of friends who have rented their properties without a management company, I can fully attest it is worth every penny they charge.”5
“I have been a happy customer of PropM, Inc for many years now... Dave and Michelle are a great team who communicate frequently, openly and with great transparency. They go out of their way to help with any questions we might have - whether it tactical such as upkeep on our current property or strategic, long-term goals. As property owners themselves, they understand and appreciate my position as a landlord and are not only capable, but talented at being my agent to the tenants in my home, ensuring that my property is well cared for by renters that treat my home is if it were their own.”5
Is It Worth Hiring A Property Manager?
Yes, a professional property manager will more than pay for themselves. How? They will get higher rents, they will minimize liability, they will reduce your maintenance expenses, they will free up your time, and virtually eliminate headaches for you allowing you to sleep peacefully at night knowing your property is being professionally managed 24/7 by PropM, Inc.
Many mistakes can be made by a homeowner in trying to navigate the ever changing laws. One mistake can be costly.
Are You Here For The Long Run?We are very proud of the services and results we offer. We feel we offer the very best property management services available in the industry, and we are always investing in our company to continue to offer more and improved services. As always we love feedback and are constantly looking to improve.
Why Am I Hiring A Property Manager?Because it is all we do. We have many many years of experience and have experienced things you wouldn’t believe. We put this experience to work for you.
- What would you do if a tenant stops paying rent?
- What would you do if they continue to request silly maintenance items?
- Do you know what happens when the pet's deposit doesn’t cover the damage the pet made? How can you recover the additional costs?
- What are you supposed to do if your property floods?
- Are you aware of State and County laws regarding tenant claims?
- Do you know what the rental market is doing right now?
- Do you truly do your due diligence in screening tenants?
- Do you run criminal background checks?
- Have you been lucky so far in judging your tenants just based on their appearance and what kind of car they drive?
- Do you know how to avoid the cost of evictions?
- We just want you to be careful if you decide to self manage. Did you know our management fees are tax deductible too?