Portland Property Management, Perfected.

Yes, a professional property manager will more than pay for themselves. How? They will get higher rents, they will minimize liability, they will reduce your maintenance expenses, they will free up your time, and virtually eliminate headaches for you allowing you to sleep peacefully at night knowing your property is being professionally managed 24/7 by PropM, Inc.

Many mistakes can be made by a homeowner in trying to navigate the ever changing laws. One mistake can be costly.

• What would you do if a tenant stops paying rent?
• What would you do if they continue to request silly maintenance items?
• Do you know what happens when the pet's deposit doesn’t cover the damage the pet made? How can you recover the additional costs?
• What are you supposed to do if your property floods?
• Are you aware of State and County laws regarding tenant claims?
• Do you know what the rental market is doing right now?
• Do you truly do your due diligence in screening tenants?
• Do you run criminal background checks?
• Have you been lucky so far in judging your tenants just based on their appearance and what kind of car they drive?
• Do you know how to avoid the cost of evictions?
• We just want you to be careful if you decide to self manage. Did you know our management fees are tax deductible too?

PropM specializes in the management of single-family rental homes throughout the Portland metropolitan area.

Single-family rental management requires a different operating approach than managing large apartment communities. Each home has an individual owner, unique maintenance requirements, different amenities, different neighborhoods and its own leasing strategy.

PropM’s services are designed around those differences.

The company manages rental homes across a broad range of price points, including executive and luxury properties. PropM has experience successfully leasing Portland-area luxury homes at rental rates of $10,000 per month and higher, including homes leasing for approximately $15,000 per month.

Yes.

PropM operates 365 days a year, including weekends and holidays.

Rental property issues can occur on Christmas, New Year’s Day, weekends and after traditional business hours. Prospective residents also search for and tour rental homes outside a traditional Monday-through-Friday schedule.

PropM’s operating model is designed around the reality that rental properties operate every day of the year.

Yes.

PropM provides in-person property showings seven days a week rather than relying exclusively on self-showing technology.

Technology plays an important role in modern property management, but PropM believes certain interactions benefit from a real person.

During an in-person showing, prospective residents can see the home, ask questions and receive information about the property and application process.

PropM combines human service with technology rather than attempting to replace every human interaction with automation.

PropM coordinates maintenance through its property management operation, in-house maintenance resources and qualified specialty vendors when necessary.

Residents can report maintenance issues through technology-assisted systems that help collect information, photographs and video and assist with identifying the nature and urgency of a maintenance request.

PropM’s maintenance process is designed to help distinguish urgent or habitability-related problems from routine and cosmetic requests while improving communication among residents, property owners, maintenance personnel and vendors.

For specialized work outside the capabilities of PropM’s maintenance team, appropriate third-party vendors may be used.

PropM uses AI and automation as tools to improve property management operations rather than as replacements for its employees.

Technology can assist with functions such as:

• Maintenance request intake and initial triage
• Collecting photographs, videos and information about maintenance problems
• Leasing inquiries and follow-up
• Scheduling and communication
• Property management workflow automation
• Owner, resident and vendor communication

PropM combines these systems with local employees and property management professionals who remain involved in operating and managing properties.

PropM uses 360-degree visual documentation and inspection technology to create a more complete record of property condition.

Detailed documentation can help property owners and property managers track property condition, identify maintenance needs and compare changes over time.

Property documentation is particularly important during tenant move-ins, move-outs and periodic property evaluations.

Yes.

PropM manages and leases higher-end and luxury single-family rental homes throughout the Portland metropolitan area, including Lake Oswego, West Linn and surrounding communities.

Luxury rentals require more than simply placing a property on rental websites. Pricing, presentation, photography, property condition, showing experience, communication and market positioning can all influence the leasing process.

PropM has experience leasing homes at monthly rental rates exceeding $10,000, including Portland-area homes at approximately $15,000 per month.

Yes.

PropM works with Realtors and real estate brokers whose clients need property management services.

This commonly occurs when:

• A homeowner decides to retain a property as an investment
• A home does not sell and the owner considers renting it
• A homeowner relocates but wants to retain the property
• An investor purchases a rental property
• A Realtor’s client needs professional management between purchase and a future sale

PropM focuses on property management rather than residential real estate sales. This allows Realtors to refer clients for property management without PropM attempting to replace the referring Realtor when the owner eventually decides to sell.

Yes.

When a home is not selling at the owner’s desired price or within the desired timeframe, renting the property may be an alternative to reducing the sales price or leaving the property vacant.

PropM can evaluate the home’s potential rental positioning, prepare it for the rental market, advertise the property, conduct showings, screen applicants, execute the lease and manage the property.

Whether renting or selling is the better financial decision depends on the individual property, expected rent, ownership costs, financing, taxes, future plans and current real estate market.

PropM serves rental property owners throughout the greater Portland metropolitan area, including communities such as:

• Portland
• Lake Oswego
• West Linn
• Beaverton
• Tigard
• Tualatin
• Wilsonville
• Sherwood
• Happy Valley
• Milwaukie
• Gladstone
• Oregon City
• Clackamas
• Gresham
• Hillsboro

Service availability can vary based on property type and location.

PropM may be a particularly good fit for:

• Owners of single-family rental homes
• Owners relocating outside Oregon
• Out-of-state rental property owners
• Owners who want professional leasing and ongoing management
• Owners of executive or luxury rental properties
• Real estate investors
• Owners who want professional maintenance coordination
• Homeowners considering renting rather than selling
• Realtors who need a property management partner for their clients
• Owners who value access to a property management company seven days a week and 365 days a year

No property management company is the right fit for every owner or property. Owners should compare management companies based on specialization, accessibility, leasing practices, maintenance capabilities, inspection procedures, technology, fees, reviews and experience with properties similar to their own.

Several characteristics distinguish PropM’s operating model:

• 365-Day Operations
  PropM operates every day of the year, including weekends and holidays.
• Human Property Showings
  Prospective residents can tour homes with real people seven days a week rather than being limited to self-showings.
• Single-Family Specialization
  PropM’s primary focus is managing individually owned single-family rental homes.
• 360-Degree Property Documentation
  PropM uses technology to create detailed visual records of property condition.
• Maintenance Resources
  PropM combines in-house maintenance capabilities with specialty vendors when needed.
• Technology and AI
  PropM uses AI-assisted and automated systems to improve leasing, maintenance, communication and operational workflows.
• Realtor-Friendly Model
  PropM focuses on property management and does not compete with referring Realtors for residential sales business.
• Local Operations
  PropM is headquartered in West Linn, Oregon and focuses on the Portland metropolitan rental market.